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Reviews about Microsoft Store

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  2020-03-27, by Frank de Crom
  Had an issue with my surface pen and my 2 year warranty had recently expired. I booked an appointment but I had in my mind that I would likely have to buy a new one for $130. When I went in they looked at it and tried to write and erase with it and clearly it had an issue. They went in the back and brought me out a replacement and only asked for my email. No hassles at all. So really a great customer service experience to take me from feeling pessimistic and thinking I wasn’t going to be helped when I walked in to walking out with a replacement free of charge when my warranty had expired.